Terms and conditions
This document contains our Terms and Conditions applicable specifically to Bigspincasino.com Casino, along with the agreements between our site and the account holder (the player).
- The use and extent of any service offered at Bigspincasino.com, be it via an Online Platform or any other Alternative The platform has to be done in accordance with the site’s Terms of Service.
- All of the services offered on this site are subject to additional rules, some of which may change from time to time. The company’s Terms of Service, along with the Privacy Policies and the Additional Rules, are legally binding between the site and the players.
- As a player, it is your obligation to check out the site’s terms and conditions and stay informed and updated about any possible changes. As a company, we reserve the right to make changes to our policies and implement rules without having to give prior notice.
- If you do not agree with any of the stipulations in our User Agreement, feel free to stop using Bigspincasino.com at your immediate convenience.
- The ownership of Bigspincasino.com reserves the right to modify, change, amend or update its terms and conditions from time to time. We will, however, ensure that players are notified of any modifications and changes to the site’s terms by publicly publishing an updated version of the User Agreement changes on the relevant page.
- The legal responsibilities and relationships that may exist between Bigspincasino.com and the players are overseen by the Laws of Costa Rica.
- Registering for an account with Bigspincasino.com means that you have explicitly agreed to our site’s terms and conditions. In other words, by registering for an account, it means you have read our Terms and Conditions, and you fully comprehend and accept them. Also, by using the site or any other services that are offered at Bigspincasino.com, it means that you understand and agree with the Terms and Conditions and that you commit to adhering to these T&C at all times.
- It is your responsibility (as a player) to carefully read the Term and Conditions before joining the site. If you don’t agree to any of them, then kindly stop using Bigspincasino.com and discontinue any of our Website’s services.
- Bigspin is not obligated to review and assess whether the players are using the site’s services in accordance with the Use Agreement or any updates made on the User Agreement from time to time.
- Bigspin is not obligated under any circumstance to investigate, intermediate, or pursue any grievances made by one user against another user, or to take any action in connection with the made complaints.
- Bigspin reserves its discretion and right to take action against any player, user, or account holder if the site administrators suspect or notice any wrong action or behavior that is contrary to the terms of the User Agreement.
- Bigspin is not responsible for keeping, maintaining, or securing account numbers and/or passwords. If a player forgets, misplaces, or loses his/her account number of passwords for any reason, the site’s administrators shall not be held liable (unless the issue with the account number or password is caused by negligence from Bigspin).
- Players must be aged 21 and above or be of the age of legal consent for using our services, in order to register a play for free or real money account.
- Players need to recognize and accept that Bigspin will not intermediate or provide any legal counsel or guarantees in regard to the use of the site’s services. Additionally, Bigspin cannot participate in any legal disputes or make any legal representations in respect to the legal nature of the Services in your control.
- Bigspin reserves the right to block users from using its gaming platform and/or close any accounts if account holders fail to provide proof of age or if we find any motives or reasons that may violate or fail to comply with our terms in regards to age. Bigspin can additionally withhold your funds, including but not limited to winnings and deposits until you verify your age correctly.
- It is mandatory for all users and players to verify the information they provide when registering to Bigspin, including details such as name, age, address and payment methods preferred. Bigspin reserves the right to request users to verify their information at any given time.
- Bigspin holds the right to terminate any account and withhold any funds present in the account if the verification process is not completed. The company also reserves the right to reject any verification documents and take necessary action if the information provided fails to measure our internal scrutiny measures (for example, if the security department suspects forgery or thinks that a player has provided wrong/misleading information). Under no circumstance is Bigspin obliged to provide details on the precise nature of the internal scrutiny findings in regard to the verification documents.
- Players need to ensure that they understand and follow the rules that are applicable to their countries regarding gaming and gambling, considering that some countries have certain laws that prohibit their citizens or residents from engaging in gambling, gaming and other online betting activities.
- Bigspin does not accept bets or allow residents/citizens from the following to participate in gaming/gambling activities on our site: AFGHANISTAN, ALBANIA, ALGERIA, ANGOLA, ANTIGUA AND BARBUDA, ARMENIA, AZERBAIJAN, BAHRAIN, BANGLADESH, BELARUS, BELIZE, BENIN, BHUTAN, BOSNIA AND HERZEGOVINA, BOTSWANA, BRITISH INDIAN OCEAN TERRITORY BRUNEI, BULGARIA, BURKINA FASO, BURUNDI, CAMBODIA, CAMEROON, CAPE VERDE CENTRAL AFRICAN REPUBLIC, CHAD, CHINA, COCOS (KEELING) ISLANDS, COMOROS, CONGO, THE DEMOCRATIC REPUBLIC OF THE CONGO, COSTA RICA, CÔTE D’IVOIRE CROATIA, CUBA, CURAÇAO, CYPRUS, CZECH REPUBLIC, DENMARK, DJIBOUTI, DOMINICA DOMINICAN REPUBLIC, DUBAI, ECUADOR, EGYPT, EL SALVADOR, EQUATORIAL GUINEA, ERITREA, ESTONIA,ETHIOPIA, FALKLAND ISLANDS (MALVINAS), FAROE ISLANDS, FIJI, FRANCE, FRENCH GUIANA, FRENCH POLYNESIA, FRENCH SOUTHERN TERRITORIES, GABON, GAMBIA, GEORGIA, GHANA, GIBRALTAR, GREENLAND, GRENADA, GUADELOUPE, GUATEMALA, GUERNSEY, GUINEA, GUINEA-BISSAU, GUYANA, HAITI, HEARD ISLAND AND MCDONALD ISLANDS, HONDURAS, HONG KONG, HUNGARY, INDIA, INDONESIA, IRAN, IRAQ, ISLE OF MAN, ISRAEL, ITALY, JAMAICA, JERSEY, JORDAN, KAZAKHSTAN, KENYA, KIRIBATI, KUWAIT, KYRGYZSTAN, LAOS, LATVIA, LEBANON, LESOTHO, LIBERIA, LIBYA, LITHUANIA, MACEDONIA, MADAGASCAR, MALAWI, MALAYSIA, MALDIVES, MALI, MALTA, MAURITANIA, MAURITIUS, MICRONESIA, MOLDOVA, MONGOLIA, MONTENEGRO, MOROCCO, MOZAMBIQUE, MYANMAR, NAGORNO-KARABAKH, NAMIBIA, NAURU, NEPAL, NICARAGUA, NIGER, NIGERIA, NORTH KOREA, OMAN, PAKISTAN, PALAU, PALESTINE, PANAMA, PAPUA NEW GUINEA, PARAGUAY, PERU, PHILIPPINES, PITCAIRN, POLAND, QATAR, RÉUNION, ROMANIA, RUSSIA, RWANDA, SAINT BARTHÉLEMY, SAINT HELENA, ASCENSION AND TRISTAN DA CUNHA, SAINT KITTS AND NEVIS, SAINT LUCIA, SAINT MARTIN (FRENCH PART), SAINT PIERRE AND MIQUELON, SAINT VINCENT AND THE GRENADINES, SAMOA, SÃO TOMÉ AND PRÍNCIPE, SENEGAL, SERBIA, SEYCHELLES, SIERRA LEONE, SAINT MAARTEN (DUTCH PART), SLOVAKIA, SLOVENIA, SOLOMON ISLANDS, SOMALIA, SOUTH GEORGIA AND THE SOUTH SANDWICH ISLANDS, SOUTH KOREA, SOUTH SUDAN, SPAIN, SRI LANKA, SUDAN, SURINAME, SVALBARD AND JAN MAYEN, SWAZILAND, SYRIA, TAIWAN, TAJIKISTAN,TANZANIA, THAILAND, EAST TIMOR, TOGO, TONGA, TRINIDAD AND TOBAGO, TUNISIA, TURKEY, TURKMENISTAN, TURKS AND CAICOS ISLANDS, TUVALU, UNITED KINGDOM OF GREAT BRITAIN, WALES, SCOTLAND, NORTHERN IRELAND, ENGLAND, UGANDA, UNITED ARAB EMIRATES, UZBEKISTAN, VANUATU, VIET NAM, WALLIS AND FUTUNA, YEMEN. The prohibition also extends to any other jurisdiction or country where participation in online gaming/gambling may result in conflict with any rules or laws against gambling. Duly note that some countries are NOT included in the above list but are subject to additional restrictions—like in Credit or Debit Card Deposit bans—hence necessitating certain limitations from Bigspin.
- Each player is exclusively responsible for making tax reports relevant to his/her winnings recorded at Bigspin.
- Each player and site member is explicitly advised to avoid unlawful or fraudulent activities on the site, and must not use advantage-betting techniques, systematic-betting, bots, or software-assisted tools and unlawful hardware devices when playing at Bigspin. We reserve the right to suspend, terminate and even withhold all funds from any account if we suspect any of such behaviors.
- Each player must be aware (and agree) that Bigspin may publish your winning amounts plus your username on our site and/or on our social media pages.
- Each player is exclusively responsible for any telecommunication network rights, internet account policies and other related permissions and consents required to access the games and services at Bigspin.
- Bigspin requires all deposits to be played through at least once prior to the making of any withdrawals from the site.
- All players must warrant that all funds deposited on the site are legal.
- Through relevant methods and technology, Bigspincasino.com counts and assesses account activities to identify any suspicious activities and fraudulent patterns. These methods and technologies are also used to tag accounts and users that may be using our services unlawfully or making the use of unlawful software.
- All players should not attempt to break any of the company’s rules or try to mislead the company using wrong information. If, for any reason, we find evidence that a player is violating this rule; the Company holds the right to block and/or terminate the account in question, and go ahead to inform the relevant third parties about the breach of this rule.
- It is strictly forbidden to use any programs, robots, software, technology, tools or any hardware that is considered (in our technical opinion) to be related to the use of artificial intelligence (Software Aid) for biased advantage on the site. The security agents at Bigspincasino.com work round the clock to assess users’ activities with the aim of detecting any Software, and in the instance, we suspect that any Software Aid is being used by a player, we reserve the right to take relevant actions, which may include blocking or denial of access to the site’s services or even the termination of the account in question and withholding of the funds (If they are present therein).
- All materials at Bigspincasino.com are Copyrighted with all the rights reserved to the website. All the intellectual property in this website, including texts, graphics, databases and HTML codes, are protected by International Copyright Laws, and should therefore not be copied, published, reprinted, re-engineered, hosted, translated, or be distributed by any means without explicit permission from the site. All the trademarks on this website are trademarks of BigSpinCasino or of other affiliate owners whose permission has been duly sourced.
- The abuse or use of software glitches, bugs, deposit or bonus errors or any related software or human mistakes is considered illegal. If you detect a bug or error in the site, kindly contact one of our agents and report the issue with immediacy.
- If there is a discrepancy between the content displayed on the site and the software configurations, the amount of the winnings will be adjusted accordingly as per the software configurations, irrespective of the displayed content.
- All accounts at Bigspincasino.com are solely meant for personal use, and should therefore not be used for any business, commercial or professional purposes. Furthermore, Bigspincasino.com is not responsible for any third-party access to players’ accounts, so we will not be accountable or liable for any losses incurred in the accounts as a result of third-party access under any circumstance.
- Each player is allowed to strictly have only ONE (1) Account at Bigspincasino.com. Players who open multiple accounts on the site under one or different names must ensure that they get in touch with one of our agents If we find any duplicated or multiple accounts opened by one player, we reserve the right to block and delete them.
- Bigspincasino.com will immediately cancel all your transactions (related to fraud attempts) if we find any reason to believe that you opened multiple accounts with the aim or intention of defrauding or misguiding the company.
- Funds held in players’ accounts shall not attract any interest whatsoever from Bigspincasino.com. As part of the registration process, all new players and account registrants are required to select a username and password that will be used as their login credentials. It is the responsibility of each player to keep his/her login credentials safely and ensure that this information is not shared by anyone else.
- As part of the site’s maintenance protocols and procedures, dormant or inactive accounts may be removed after a given duration (usually 365 days of inactivity). In the instance that a dominant account still has funds, any cashable balance in the account will be withheld if the player cannot be located.
- Players are not allowed to receive or transfer funds from other accounts within the site.
- If we find any human, software, or accountable error, misprint, mistake, or technical bug that may have affected the outcome of a gaming action; Bigspincasino.com reserves the right to void the betting rounds, plays and wagers (either partially or in full).
- Bigspincasino.com may request a player to verify his/her identity before requesting withdrawals and/or making any deposits. In certain instances, we may also request a player to provide authorization to use a particular card before making a deposit.
- For ease in verification and authorization, the name on your account should match your legal name (the name on your ID and Credit Card or any other payment methods and accounts registered in the Bigspincasino.com account).
- Bigspincasino.com reserves the right to request users and members the proof of identity and address. Documents required for this procedure include copies of an identity card/passport and/or any payment cards used, along with recent bank statements or utility bills.
- If you fail to provide the required documentation, Bigspincasino.com reserves the right to penalize you, including blocking or even termination of the account.
- If you lose you lose or forget your account name or password, you should follow our instructions on how to retrieve the user name or change the password. You can also contact our customer support for more information and assistance.
- Site members and players can freely choose one of the specified methods to deposit funds into their online Bigspincasino.com Casino accounts. You can familiarize yourself with these methods on our Banking page. Duly note that the terms and conditions vary of depositing funds may vary from one method to another, as well as from one country to another.
- Site members and players must fund their accounts in order to play or access the real money games. In addition, the members need to select a method to receive money from Bigspincasino.com. In accordance with our deposit and withdrawal rules, we may use third-party financial institutions and/or electronic payment processors (‘Payment Service Providers’) to process these transactions.
- In certain circumstances, you may need to authorize Bigspincasino.com to instruct a Payment Service Providers (PSP) to handle withdrawals and deposits from your Account. In necessary situations, we may also provide the PSP with instructions on your behalf based on the request(s) submitted by the player(s).
- A sum of $50 (US Dollar) is the minimum amount that may be deposited in order to play games at Bigspincasino.com Casino or claim a particular bonus unless stated otherwise.
- Site users and players must agree with the terms and conditions of each PSP if they are to use the applicable services of that Payment Service Provider. In the instance that there is some discordance between the terms and conditions of the PSP and the T&C of our site, then the Bigspincasino.com terms and conditions will always prevail.
- Each user is responsible (and must pay) for any funds owed to Bigspincasino.com. By registering to our site and its services, players agree that will pay all the required funds and not make or attempt to deny any payments and/or reverse any credit card charges. Users that inadvertently reverse payments or make chargebacks should refund Bigspincasino.com and cover any losses incurred as the result of their actions. We may decide to stop providing services or withhold payments from users and players that have registered and processed certain questionable credit cards.
- Players must be aware (and accept) that we may use third-party financial institutions and/or electronic payment processors to process payments made to and by players in regards to the use of Bigspincasino.com services. As long as the stipulations are not in conflict with the terms of the User Agreement, you agree to be bound by the terms and conditions of these third-party financial institutions and/or electronic payment processors.
- All real money members must deposit funds on their accounts if they are to play actively on the site. On real money accounts where this is not a requirement, Bigspincasino.com reserves the right to impose a wagering amount on the deposited money prior to taking requests for the withdrawal of funds.
- All cash deposits need to be played through at least once before the withdrawal. This requirement must be performed in certain games, though Bigspincasino.com can exclude certain low-risk games and bets at the site’s own discretion.
- Wagering requirements on all bonus incentives and bonus money that is earned from competition winnings is fifty (50) times the free credit plus the amount deposited unless stated otherwise. Wagers on any Live Casino Games, Red Dog, Draw High Low, Sic Bo and Craps do not fulfill players’ obligations towards betting requirements. In addition, bets placed on opposing even money bets (For example, red/black and all side bets on Roulette) won’t be counted towards the fulfillment of bonus wagers.
- As is detailed in our “Cashier” section, Bigspincasino.com may charge additional fees for processing deposits and cashouts to and from a player’s account.
- Bigspincasino.com does not give any form of credit for the use of its services and games.
- Bigspincasino.com may use alternative means and procedures to verify a player’s identity during a deposit process, as is detailed in our fine print.
- Cashouts are reviewed on a daily basis, usually within 24 hours from the moment a request is placed. Once payment has been approved, the withdrawal request will be finalized based on the selected option for payment.
- Before requesting a payment, real money players need to have their transactions confirmed and cleared.
- The minimum amount for a cash-out at Bigspincasino.com is $100.
- The maximum weekly payout amount at Bigspincasino.com is $2,000. Players will be notified immediately when the withdrawals have been authorized and processed. Bigspincasino.com reserves the right to make large payouts or process high winnings over a period of several weeks due to bank limitations.
- Bigspincasino.com reserves the right to withhold payments from any player or account that is suspected of engaging in fraudulent activities. Fraud, in this clause, included players that have been tagged in any scams, schemes or even those who’ve provided incorrect or false information in their accounts.
- A player’s funds may be forfeited if he/she is found cheating or is caught using any type of gaming aids or bots, whether it is an additional computer or software or system that bypasses the natural randomness of our system and/or collects data from our servers for analysis during real money play. Any form of syndication or collusion is also not allowed at Bigspincasino.com Casino.
- The maximum withdrawal amount for free No Deposit bonuses at Bigspincasino.com is $100. If you request a cash-out from a Free Bonus given, the remaining amount from your winnings relating to the Free Bonus in question will be voided.
- Starting from 1st April 2016, Bigspincasino.com will no longer be held responsible for charges related to Dynamic Currency Conversion (DCC). The DCC charges will now be the sole responsibility of the players and not Bigspincasino.com.
- Prior to initiating any withdrawal request, users are requested to ensure that they have provided the following documentation:
- A valid government-issued photo identity (ID).
- A front and back copy of the Card(s) used when registering at Bigspincasino.com. You must ensure that the first six and last four digits of the card are visible. The CVV number can be hidden.
- Relevant Credit/Debit Card statements of all cards used showing transaction(s) made to Bigspincasino.com.
- A recent utility bill (No older than 3 months) for proof of your address
- All the required paperwork from you must be properly submitted via e-mail to support@Bigspincasino.com
THE SERVICES AND SOFTWARE AT Bigspincasino.com ARE PROVIDED “AS IS”. THIS MEANS THAT WE MAKE NO WARRANTY OR REPRESENTATION, BE IT EXPRESS OR IMPLIED (WHETHER BY STATUTE, LAW OR OTHERWISE), INCLUDING–BUT NOT LIMITED TO–IMPLIED CONDITIONS AND WARRANTIES OF MERCHABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY SATISFACTION, INCLUSIVENESS OR ACCURACY OF THE SOFTWARE OR SERVICES OR BREACH OF APPLICABLE LAWS AND REGULATIONS. THE TOTAL RISK AS TO THE USE, PERFORMANCE AND QUALITY OF THE SOFTWARE ON THE SITE LIES WITH YOU. Bigspincasino.com DOES NOT WARRANT THAT THE SERVICES OR SOFTWARE ON THE SITE WILL MEET YOUR REQUIREMENTS, STAY UNINTERRUPTED, SECURE OR ERROR-FREE, TIMELY, OR THAT DEFECTS WILL BE CORRECTED OR THAT THE SERVER OR SOFTWARE THAT MAKES IT AVAILABLE IS FREE OF BUGS OR VIRUSES, OR REPRESENTS THE FULL ACCURACY, FUNCTIONALITY, RELIABILITY OF THE MATERIALS, OR AS TO RESULTS OR THE ACCURATENESS OF ANY INFORMATION OBTAINED BY USERS VIA OUR SERVICES. WHEN THERE IS A MALFUNCTION, ALL PAY IS VOIDED. IN THE INSTANCE THAT THERE ARE COMMUNICATIONS OR SYSTEMS ERRORS OR MALFUNCTIONS, BUGS OR VIRUSES RELATING TO PAYMENT SETTLEMENTS OR OTHER ELEMENTS OF THE SERVICES OR RESULTING IN LOSS OF WINNINGS, BONUSES OR DATA OR ANYTHING ANALOGOUS THERETO BY YOU OR ANY OTHER MALFUNCTION TO YOUR COMPUTER HARDWARE OR SOFTWARE; Bigspincasino.com SHALL IN NO WAY BE LIABLE TO YOU AND THE COMPANY SHALL VOID ALL THE GAMES IN QUESTION AND RELATED PAYMENTS (WHENEVER SUCH COMMUNICATIONS OR SYSTEMS ERRORS OR COMPUTER MALFUNCTIONS, BUGS OR VIRUSES ARE DISCOVERED) IN RELATION THERETO AND MAY TAKE ANY OTHER RELEVANT ACTION TO RECTIFY SUCH ERRORS EXCEPT THAT THE COMPANY DOES NOT HAVE A PREREQUISITE TO PROVIDE ANY BACK UP NETWORK AND/OR SYSTEMS OR SIMILAR SERVICES. UNDER NO CIRCUMSTANCE SHALL Bigspincasino.com BE LIABLE FOR ANY ACTIONS OR OMISSIONS MADE BY YOUR INTERNET SERVICE PROVIDER OR ANY OTHER THIRD PARTY COMPANY WITH WHOM YOU HAVE CONTRACTED TO GAIN INTERNET ACCESS TO THE SERVER THAT HOSTS OUR WEBSITE. Without any bias to the generality of the aforementioned warranty provisions; Bigspincasino.com, its owners, directors, staff, partners and service providers:
- Do not warrant that the Website, Software, or the Games is/are fit for their purpose;
- Do not warrant that the Website, Software, or the Games are free from errors;
- Do not warrant that the Website, Software, or the Games will be accessible without interruptions;
- Shall not be liable for any losses, expenses, costs or damages–whether direct, indirect, consequential, special, incidental or otherwise—resulting from your use of the Website or your participation in the Casino Games.
- Players and users agree to fully assure and hold harmless Bigspincasino.com, its owners, directors, staff, partners, and service providers for any losses, expenses, costs, damages, claims and liabilities caused in any way as a result of using the Website or participation in the Casino Games.
- When you enter Bigspincasino.com and play games in it, you do so at your own risk. No warranty, express or implied is provided for the website and the games in it.
- Bigspincasino.com is not liable for any loss or damage whatsoever to you or any third party in contract, negligence, tort, or otherwise, that arises from the use of the site’s services
- This clause on liability for loss includes damages for loss of profits (including loss of or failure to get anticipated winnings), loss of business, loss of information, service interruption, or any other monetary or consequential loss (including instances where you have notified us of the possibility of such damage or loss).
- Bigspincasino.com shall not be liable in any way for any damage or loss that arises from the use of the site or any link contained on our website. Additionally, we are not responsible for any content contained in the site or is linked to Bigspincasino.com via our myriad of services.
- You understand and agree that Bigspincasino.com will not be liable to you or any third party for any alterations to, discontinuance of or suspension of the services or software provided in the site.
- No clause in the User Agreement can or will be used to exclude any liability of the company for personal injury or even death that is caused by Bigspincasino.com’s negligence.
- In the event that the Services or Software in the Company fail to operate properly as a result of–but not limited to–any interruption or delay in operation or transmission, or any corruption of data or loss or communication or lines failure, or any error or omission in content, or any person’s misuse of the Sites or its contents; you understand and agree that all that, plus any other related factors, are beyond our control and we will therefore not be held liable for any loss, including loss of winnings, that may result from all that.
- If any of the above-mentioned errors lead to an increase in winnings paid or owed to you; you shall not be allowed to keep the increased winnings that fall within this category. It is your responsibility to inform the company of any of such errors and be ready to repay any winning winnings credited to your account as a result of the errors. Alternatively, Bigspincasino.com may, at its own discretion, deduct an amount that is equal to those increased winning from your account or set of the amount against any money that is owed to you by the company.
If a player breaches any of the provisions in our Terms and Conditions, or we have a reason to believe that you have breached the terms and conditions; the winnings of that player may be forfeited at the discretion of the Company. In addition to any other remedies available to the Company, we may also retain any positive balance existing in your account on basis of any damages incurred to the site or other amounts owed by you to the Company, pending necessary investigation and/or the conclusion of any legal proceedings in regards to your case. If you fail to comply with the User Agreement, the company may also lead to disqualification, account suspension, account termination and/or any relevant legal action being taken against you.
- Upon your completion of the registration process, the User Agreement will automatically come into action, and its rules shall stay in force unless and/or until your account is terminated in accordance with the company’s terms.
- Bigspincasino.com may terminate your account (including your username and password) and the User Agreement without prior notice if:
- We decide to cease providing our Services in general or specifically to you;
- We have reasons to believe that you have breached any of the terms in our User Agreement;
- We believe that you have misused our services in any way or have breached the terms and spirit of the User Agreement;
- Your account is tagged in any way with any existing account that had been terminated for breach of the terms of the User Agreement;
- Your account is related to, or associated with, existing blocked accounts
- There are any other reasonable grounds we see fit for termination
- Users are allowed to terminate their accounts (including their usernames and passwords) and the User Agreement whenever they see fit.
- Discontinue the use of the site’s Services and Software;
- Pay all amounts due and any other money you owe to the Company;
- Remove and permanently delete the Company Software from your computer, and destroy any related documentation in your custody, possession, control or power.
- If a part of the User Agreement is considered to be void, unlawful, or unenforceable for any reason whatsoever; then a legal provision will be implemented to exclude it from our User Agreement so as not to affect the validity and enforceability of any of the remaining rules, points and responsibilities. In such cases, the section, part or rule considered invalid or unenforceable will be rectified in a way that is consistent with the relevant law to reflect the original intent of the provision.
- Under no circumstances can any waiver breach any of the stipulations of the User Agreement.
- No section, law or part of the User Agreement shall create or confer any benefits or rights of the site to third parties unless stated otherwise. In addition, no agreements, rules or statements shall be interpreted as creating any partnerships, agencies, trust arrangements, fiduciary relationships or any other forms of joint enterprises between players and us.
- The User Agreement is an all-encompassing agreement regarding the use of our Services and Software, and the, therefore, supplants any and all prior agreements between the player and us in relation to the use of the Services and Software. By agreeing to accept the User Agreement, you therefore agree and confirm that you have not relied on any representation except insofar as the same has explicitly been made a representation by Bigspincasino.com in the User Agreement.
- Bigspincasino.com reserves the right to assign, transfer, pledge or sublicense the User Agreement, partly or in whole, without having to consent the players. Players are, however, not allowed howsoever to assign, transfer, pledge or sublicense any of the obligations or rights stated under the User Agreement.
- Bigspincasino.com reserves the right to outsource any or all of the Services and/or Software it provides under the User Agreement to third parties as it deems fit.
- In the User Agreement, the words “You” or “Your” or “Player” or “User” refer to any person who Software or Services under the User Agreement. In close relation, the words “We” or “Us” or “Our” collectively refer to Bigspincasino.com, its subsidiaries and related parties, unless stated otherwise.
- No section, law or part of the User Agreement shall be construed to mean a grant of access to any security interest over the Company’s assets to any player, including for the evasion of doubt on any amounts standing to the credit of your Bigspincasino.com Casino account.
All operations of Bigspincasino.com are regulated by the gaming and gambling laws of Curacao. Kindly note that, in certain instances, Bigspincasino.com may be bound to disclose some information about you and your account to the Curacao authorities representing the gaming and gambling laws and regulations in the country.
- Always ensure that the contact details you have provided on your account are correct, given that Bigspincasino.com usually uses these contact details to reach you directly regarding the use of the Company Services or any other products offered.
- Bigspincasino.com will not under any circumstance tolerate any rude or abusive behavior from users to the company representatives and staff. In the event that we deem your behavior as abusive or impolite via live chat, telephone, email or any other communication forum; Bigspincasino.com may block, suspend or terminate your contract and account and seize any funds left in it.
- Occasionally, Bigspincasino.com can contact players to offer them special promotions from the Company. The notifications about these special promotions will mostly come to you via (i) telephone, (ii) email, (iii) SMS, (iv) site pop-ups and (v) direct mail. Unless stated otherwise, duly note that the promotional times usually start at 00:01 and end at 23:59 EST on the specified special promotions dates.
- For the purpose of all promotions, dates and times are calculated according to US Eastern Standard Time (GMT-4)
- All site members at Bigspincasino.com have an opt-out option for these special communications that can exclude you from being contacted about the special promotions and other related communications.
- Using your own discretion, you can choose to exclude yourself from playing at Bigspincasino.com (for a definite or an infinite period). To block your Bigspincasino.com account, simply contact us about the same via support@Bigspincasino.com
- If by any means we determine that a player’s gambling patterns, activities or behavior etc. may result in personal difficulties or self-inflicted financial for themselves; then Bigspincasino.com reserves the right to limit, block or terminate these accounts for the player’s protection.
- By contacting Bigspincasino.com’s customer care center at support@Bigspincasino.com, players can request a weekly deposit limit.
- Any use of the Bigspincasino.com trademark without authorization may lead to prosecution.
- The domain Bigspincasino.com is the sole resource locator of the site Bigspincasino.com and no unauthorized use may be made of this unique URL on another website or internet platform without the company’s approval.
- All the software, technology, and business systems used within this site are legally appropriated and rightfully licensed by Bigspincasino.com.
- All the contents, archives, images and information displayed on this site are subject to copyright © and database right. Our copyright includes—but is not limited to—all texts, graphics, HTML codes, links and files, which all belong to Bigspincasino.com. The site may therefore not be transmitted, reproduced or stored in whole or in part without written consent from Bigspincasino.com.
- All links to Bigspincasino.com (or to ANY of the pages in our website) may not be included in any other site without written consent from Bigspincasino.com.
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- Players must recognize and accept that the Random Number Generators in the site are responsible for determining the outcome of various events in relation to the Casino Services we provide. This, in essence, means that any results shown and recorded in our serves will be used to determine the outcome of events. More notably, Company records will always take precedence as the final authority in determining Service results and outcomes, so no player has the right to dispute decisions made in regards to such matters.
- In the event of a claim or a dispute, players have up to seven (7) business days to file their grievances. These 7 days begin counting after the date of the original transaction in question.
- All of such claims and disputes should be directed to the customer service department at support@Bigspincasino.com and players must ensure that they provide all the relevant info or evidence required to review these disputes or claims in a timely manner
- Upon receiving these disputes, our support team will review these claims and seek to provide a decision within fourteen (14) business days after the claim is received.
- In case you do not agree with the decision made by the support team and you want to launch an appeal, you should contact our Support Manager and duly provide all the relevant info and details to support your appeal.
- The support manager, upon receiving your appeal, will re-review your dispute and provide you with the Company’s ultimate and binding decision within 14 business days after the appeal claim is received.
The User Agreement and the relationship between the parties involved in it are governed by and interpreted in line with the laws of Costa Rica. Players irreversibly agree, for the benefit of Bigspincasino.com and smoothness in its operations, to the exclusive jurisdiction of the legal system and process of Costa Rica to settle any disputes that may arise in regards to the terms of the User Agreement.
For the sake of ease in interpretation, our User Agreement is drafted in English. If there is any discrepancy between any translated versions of this User Agreement, the meaning and interpretation of the English version will prevail over the rest.
Note on Jackpot Winnings
- In due connection with the marketing and promotion of Bigspincasino.com, Jackpot winners ($2,000 USD or more, or the equivalent of the same amount in another currency) will allow the Company an irrevocable right and license to exclusively use their names, photos and likeness in any media on the site pages and Company social media platforms. Such winners must cooperate with the Company from the smooth sailing of such processes.
- Bigspincasino.com reserves the right to validate and review any jackpot winnings before processing out any payments.
- Using the Company’s sole discretion, Jackpot prizes (especially those above $2,000) may be awarded to the Jackpot winners in installments and in a progressive period of up to 48 months.
- MYB Casino does not extend credit to any player for any reason for wagering or playing or any related activities on the Website.
- Players are not allowed to transfer funds to any other player or account holder.
- Players will not commit any acts or display any conduct that damages the reputation of Bigspin.
- Players are solely responsible for any telecommunication network and Internet access services and costs, other consents and permissions required in connection with your use of the Software and the Services.
- The use of Robots or any tool designed to provide assistance in betting decisions, or used in any way in connection with your use of the Services is strictly prohibited.
- Bigspin reserves the right to use third-party electronic payment processors and/or financial institutions to process payments. Players should agree to be bound by the terms and conditions of such third party electronic payment processors and/or financial institutions.
- In the case of suspected or fraudulent activities (including use of stolen credit cards, charge-backs or other reversal of payment or dispute or fraud relating to ACH/e-checks), Bigspin reserves the right to block a user’s account, reverse any pay-out made and recover any losses caused by these actions.
How Casino Bonuses WorkIn order to understand how our casino bonuses and offers work, we have compiled a shortlist of certain words and terms that you need to familiarize yourself with before starting to play for real money. Here is a brief look at these terms and their respective meanings as per the casino bonuses and offers at Bigspincasino.com
- Bonus Balance: This refers to any bonus winnings that haven’t met wagering requirements on our site and bonus money received in your account.
- Cash Balance: This is any balance that is available on your account for immediate withdrawal by the player and/or user. The cash balance usually consists of accumulated winnings, deposited funds and bonus money that haven’t been met wagering requirements on our site.
- Total Balance: This is the sum total of the cash plus bonus balances in your account.
- Wagering requirements: This refers to the amount of money a player needs to bet in order to release it for withdrawal and the total sum winnings into Cash Balance.
Why are wagering requirements used?Every gaming site and online casino has a set of wagering requirements to help in the prevention of possible fraud cases and abuse of bonuses. Without these requirements, anyone could end up requesting payments or even get a bonus without playing, and that beats the necessity, logic and fundamentals of running online casinos and gaming sites.
Our Standard Promotions
- Upon creating a real money account on our site, you may receive a first deposit bonus, which allows your first bankroll at Bigspincasino.com to increase.
- Wagering Requirements: 50 times the bonus money plus one time the initial amount of deposit. For example: Make a $500 deposit and select a 100% sign-up bonus will receive a $500 bonus, giving you a total of $1000. 500 X 50 + 500 = $20,500. (while playing any game that has a 100% contribution rate towards bonus rollover)
Get more money to play after your First Deposit
- Request a 50% reload bonus when you make your subsequent deposits and receive up to $500 extra cash to play within the casino. For example: deposit $1000 on your requested reload and receive a $500 bonus, giving you a total of $1500 to play with.
- Wagering Requirements: 50 times the bonus money plus one time the initial amount of deposit. A $1000 deposit may receive a $500 bonus, giving you a total of $1500. 500 X 50 + 1000 = $26,000. (while playing any game that has a 100% contribution rate towards bonus rollover)
Enjoying Free Spin Bonus
- Free spin bonuses are exclusively rewarded for Slot games.
- Occasionally no deposits are required to get the free spins unless stated otherwise.
- Any money won when using the free spins will have a 50x roll-over requirement.
Enjoying No-deposit Bonus
- No deposit bonus money can be used with all casino games unless stated otherwise.
- The wagering requirement for the no-deposit bonus money is usually fifty (50) times the amount you have received.
- Max winnings that may be withdrawn with a No-deposit Bonus is $100.
Receiving Cash Back Bonuses
- Cash Back Bonuses apply on specific games and specific dates. Players will be notified either by email, SMS or banners across the site when cashback bonuses will apply.
- The cashback maximum is $100 unless otherwise stated.
- The wagering requirement for the cashback bonus money is usually fifty (50) times the amount you have received. And certain games will contribute more than others towards roll-over requirement purposes.
- We reserve the right to modify or cancel this promotion at any time.
- Cash Back Rebates are based on Net Losses for the specified game or games.
- We reserve the right to modify or cancel this promotion at any time.
Enjoying Tournament Winnings and Bonuses
- Cash won when playing in tournaments will be credited to your account as bonus money, unless stated otherwise.
- The wagering requirement for the tournament winnings and bonuses is also 50 times the amount you have received.
Given that our promos are usually unique, you may be required to add a promo code. Our system will ensure that any relevant rollover requirements are taken care of based on the following terms:
Please note that there may be exceptions to the above categories. Some games are excluded from bonus play rollover requirements and if there would be any winnings obtained from these games a bonus may be removed from the player’s balance. For example, after receiving a $10 bonus with a 50x rollover requirement ($10 x 50 = $500 rollover requirement), the player can meet the rollover requirement in the following way.
- All bonuses, special offers and promotions are subject to specific terms and conditions on the site, and any additional bonus that is credited to a player must be used in accordance with these terms. Bigspincasino.com reserves the right to modify or remove any bonus, special offer and/or promotion at any given time, including any terms and conditions that rule over these promos.
- If we find any reason to believe that a player is abusing or attempting to abuse any bonus, Bigspincasino.com reserves the right to withhold, cancel or prevent users from getting the bonus, special offer or promotion in question. Bigspincasino.com also reserves the right to rescind any related policy with respect to the player in question, or even going as far as closing/blocking the player’s access to his/her account.
- The minimum amount of deposit money required for eligibility to any bonus is $50 via Credit Card (Visa/MasterCard), unless stated otherwise.
- Players using proxies or virtual private networks (VPNs) to participate in jackpots, tournaments and games that they would have otherwise not been able to take part in will be considered to have breached our Terms and Conditions. And as a result, Bigspincasino.com reserves the right to withhold or cancel all deposits and/or winnings for the player in question.
- Similarly, if you reside in a country where real money casino action is not allowed, yet you participate in jackpots and other promos that you would have otherwise not been able to take part in; Bigspincasino.com reserves the right to withhold or cancel all your deposits and/or winnings.
- All Real Money Players are strictly entitled to One (1) welcome bonus. Players who make their first deposit, yet they already have/had another account with us, will not be entitled to receiving an additional welcome bonus, unless decided otherwise by the company.
- All players are allowed to participate in a given promotion just once. The only exception here is for periodic promotions that occur repeatedly after a specified duration (weekly, monthly, bi-annually, etc).
- Bigspincasino.com reserves the right to void any multiple bonus requests received from the same account, device, IP address or household. If we detect such requests and participations, Bigspincasino.com may block the player(s) from being eligible to take part in bonus/promotion events in the future. Furthermore, any funds on the account(s) in question may be frozen by us.
- Each player is allowed to have a single account with Bigspincasino.com, which also means that each offer in the company is limited to one per person. For clarification purposes, kindly take note that this clause means that you are entitled to one offer per household address, email address, IP address, telephone number and payment method (i.e. debit or credit card). This rule further means that accounts on shared computers (at home or workplaces) will also be treated as being a single account with permission to access any offer just once. Bigspincasino.com reserves the right to withdraw the availability of any offer or all offers at any time, be it to one player or group of players, at the company’s sole and absolute discretion.
- Bigspincasino.com reserves the right to use and publish any player names on its website, social media pages and/or other affiliated pages in any announcements regarding big wins (like jackpots).
- Bigspincasino.com’s fraud and security department reserves the right to use the following information in the bid to verify a user’s identity: user name, e-mail address, mailing address, IP address, computer address, credit/debit card number and any other type of identification deemed necessary by the company.
- All bonuses and promotions issued by us, along with any possible bonus winnings from those promos, cannot be paid out unless the wagering requirements are met by the player.
- The wagering requirement on all bonus money earned from all bonus incentives and competition winnings issued to players is fifty (50) times the bonus amount plus one time the deposit amount unless stated otherwise. Duly note that any wagers placed Live Casino Games, Craps and all progressive jackpot games do not fulfill players’ obligations towards wagering requirements. Additionally, any bets placed on opposing even money bets, such as all side bets on roulette and red/black, will not be counted towards the fulfillment of bonus wager requirements.
- Any withdrawal request made whilst a bonus is active on the account will only be allowed if the Player agrees to forfeit any attributable bonus funds and winnings accrued whilst the bonus has been active. However, if any bonus funds have been played then the player will not be able to forfeit the bonus or request a withdrawal from the account.
- Whereas most of our games contribute to wagering requirements, there are select games that may have a higher contribution compared to others, as is exemplified in the chart below:
|Wagering Contributions||Percentage Contribution|
|Craps, All Progressive Jackpot Games||0%|
|Pirate 21, Blackjack Super 7, Pai Gow, 21 Burn, Ride’m Poker, All forms of Keno, Red Dog, Pontoon, Top Card Trumps||5%|
|Baccarat, Blackjack (American & European), Video Poker (All types), Poker 3, Oasis Poker, Single Deck Blackjack, Triple Edge Poker, Caribbean Poker, Three Card Poker||10%|
|Roulette (All versions), Draw High-Lo, 3 Card Rummy, Virtual Racebook||20%|
|Scratcherz, Predictor, Slots & 3D Slots (progressive jackpot games excluded)||100%|
- By wagering $500 on Slot games (100% contribution, slots with progressive jackpots excluded.)
- By wagering $2,500 on Video Poker ($500 / 20% = $2,500)
- By wagering $5,000 on Baccarat, Blackjack (American & European), Poker 3, Oasis Poker, Single Deck Blackjack, Triple Edge Poker, Caribbean Poker, Three Card Poker ($500 / 10% = $5,000)
- $10 deposit made will grant player with an additional $10 in bonus funds. ($10 x 100% = $10 Bonus)
- The wagering requirement will be $10 x 50 + $10 = $510
- All bonuses and offers available on our site are intended for recreational players, so the company may use its discretion to limit the eligibility of players to participate in part or all of the certain promotions.
- Cash won when using free spins will be credited to the player’s account as bonus money and will therefore be subject to the company’s standard wagering requirement of fifty (50) times.
- Cash won when playing in tournaments will be credited to the player’s account as bonus money and will therefore be subject to the company’s standard wagering requirement of fifty (50) times.
- Any attempt to get additional benefits or abuse bonuses or promos at Bigspincasino.com will result in the suspension and/or termination of the player’s account.
- If a player decides to withdraw money from his account before meeting the requirements; any bonus money received, including any winnings, will be returned to Bigspincasino.com.
- Players eligible for a bonus or bonuses will receive confirmatory emails/SMS from the company regarding these bonuses. Most of these bonuses are usually valid for a specific period, so players are reminded to check their emails for offer details and T’s & C’s in a timely manner. Only the recipient(s) of these emails or text messages are considered eligible for the specific bonus/promos in question.
- If we decide that a player is not eligible for a specific bonus/promotion/offer due to one reason or another, Bigspincasino.com reserves the right to exclude you from that bonus program without having to provide you with any further explanations or reasons.
- All bonus money (including bonus money won from playing in tournaments) expires 90 days after the money has been credited to your account. Kindly note that, if the wagering requirements for that bonus money have not been met within 90 days, the bonus amount that has not yet been cleared as per the terms and conditions will be subtracted from your account balance.
- Unless stated otherwise, all Bigspincasino.com promotions automatically expire after 60 days.
- Bigspincasino.com reserves the right to modify, cancel, and/or withdraw any promotion at any given time without prior notice.
- Bigspincasino.com reserves the right to withdraw any bonus and any possible bonus winnings if any of the company’s terms and conditions are breached. Kindly take note that Players will be additionally responsible for any costs incurred as a result of breaching the terms and conditions.
- Bigspincasino.com reserves the right to seize funds held in any account to recoup for any possible losses incurred as a result of breaching the terms and conditions.
- Bigspincasino.com reserves the right to revoke and/or cancel bonuses that may have been obtained through the abuse or misuse of the company’s services.
- Any player can exclude himself/herself from receiving Bigspincasino.com’s promotions at any time by submitting a request on the same to our customer support at support@Bigspincasino.com. Note that this action can be undone at any time by simply contacting our customer service once again.
- Each player’s account is made up of both cash and bonus balances. If you place a bet on a casino game using only bonus funds and win the wager, you will only be allowed a maximum withdrawal of $100 in winnings (depending on your account’s preferred currency). In the event that your winnings exceed $100, you will only receive $100 as per our terms and conditions. This limitation also applies to a few of our other offers like the verified progressive jackpot winnings that are derived from bonus funds.
- Only bets with Available funds effectively increase the size of jackpot prizes. The available jackpot prizes do not increase from wagers made with free spins, bonus funds or other free plays.
- If we find reasons to believe that a player has been misusing our welcome bonuses or has executed any other unfair advantage action in bad faith; then Bigspincasino.com reserves the right to block, terminate the account(s) in question, and/or forfeit any obligations to refund any available balance to the player.
- If we find reasons to believe that one or more accounts are colluding for an unfair advantage, then Bigspincasino.com reserves the right to block, terminate the account(s) in question, and/or withhold any funds available in the account, including the initial deposit and/or winnings.
- If you reside in a country where real money casino action is not allowed, yet you participate in jackpots and other promos that you would have otherwise not been able to take part in; Bigspincasino.com reserves the right to retain or withhold all your winnings and deposits.
- No minimal risk wagering options, like betting red and black, are considered as contributing towards any part of a promotion, including the accumulation of any points or any bonus wagering requirements. Players who are believed to be using minimal risk wagering techniques to redeem cash prizes and/or bonuses run the risk of having their cash prizes, bonuses and any subsequent winnings voided by Bigspincasino.com.
- General Terms and Conditions of Bigspincasino.com duly apply to all the bonuses and promotions offered on the Website.
Bigspincasino.com also reserves the right to restrict specific types of bets from contributing to wagering requirements and to withhold all winnings and/or stop any withdrawals for Irregular Play. In this case, Irregular Play refers–but isn’t limited–to any one or more of the following five types of casino play actions:
- Decreasing the amount of money you wager by 50% or more after a win while your bonus is still active.
- Wagering more than 25% of your entire bankroll on a single game while the bonus is still active IF your account balance is over 100 units.
- Dramatic, often extreme, changes in your betting actions while a bonus is still active.
- Moving from wagering types that have a low-weighted wagering requirement (mostly 25% or less) to bets that have a high-weighted requirement.
- Placing Low-risk Roulette bets: Entails a bet spread combination on Roulette games that generally cover 25 or more (67%) of the 37 unique number spots on the table.
The following terms and conditions apply to all the promotions offered at Bigspincasino.com. Please remember to read our general terms and conditions on top of these specific T’s and C’s for promotions.
- Promotions are designed for real money players who are looking to continue their play and membership at our online casino. Bigspincasino.com reserves the right to limit or even block players or player groups that are suspected to abuse the promotions or that have a previous record of engaging in abuse or fraudulent behavior with regards to the promotions. Any winnings obtained from such abuse will be voided and/or withheld by the company.
- Unless stated otherwise, most promotions can only be used once per player, e-mail address, household address or IP address. Bigspincasino.com reserves the right to enforce or implement further limits to accounts that have violated this rule, including shared computers like in university campuses, public libraries and workplace, etc. In addition, if a player claims a promo or bonus that is not entitled to him/her, Bigspincasino.com reserves the right to forfeit all winnings obtained from that action, though the original deposit may be returned to the player.
- Promos cannot be used in conjunction with any other offers on the Website. In addition, all promotional offers are only available for use by the player to whom the offer was issued to. If a bonus is requested while having a pending balance or withdrawal, and without previous authorization, all the winnings will be forfeited and all the successive deposits will be returned to the player.
- Once accepted, all bonuses are deemed non-withdrawable. If a player wins a wager, the winnings will be paid into the real account balance in real cash.
- All bonuses must to be used within 60 days after being credited to the account. If not used within the specified duration, they may be removed from the account.
- Unless stated otherwise, the wagering requirement for all promotions and related incentives is fifty (50) times the bonus plus one time the deposit.
- All bets placed on even money events, like red and black on roulette, do not count counted towards the fulfillment of bonus wager requirements.
- Bigspincasino.com will only ship, send or mail winnings to the registered address destination or requested address, irrespective of the player’s location or country of residence. If we cannot deliver the player’s winnings due to any circumstances, Bigspincasino.com reserves the right to offer winners an alternative prize or bonus of similar value (including a monetary consideration).
- All decisions made by Bigspincasino.com are final and the company reserves the right to alter promotional terms and conditions at any time without prior notice.
- All Players must be aged 21 years and above to enter any promotional competitions. Any promotional winnings obtained by players under the age of 21 years will be declared void.
Similar to other online betting services, Bigspin collects information to enhance your visit and deliver a more individualized experience. The aggregated information (information that does not personally identify users) may be used in several ways. For example, information regarding usage patterns can be combined with other info obtained from multiple users to help enhance our site and services. This helps Bigspin to learn which pages are visited most or what features are most attractive and to communicate with customers about their registration and customization preferences. Certain third parties who provide technical support for the operation of our site (our Web hosting service for example) may access such information. Although, we will only use this information as permitted by law in these cases.
Bigspin expects its partners, advertisers and affiliates to respect the privacy of our users, however, third parties may have their own privacy and data collection policies and practices. Although, since such activities are beyond the control of Bigspin and this policy, Bigspin has no responsibility for the actions or policies of such third parties. You should also note that any information voluntarily disclosed on message boards or in chat areas, can be viewed, be collected and used by third parties without our knowledge and may result in unsolicited messages from other web services.
We do not knowingly collect personal information from users under the age of 18. If we learn that we have personal information on an underage user, we will delete that information from our database.
We can be reached by contacting: Bigspin Phone: 844-335-3536 Email: support@Bigspincasino.com
Bigspin reserves the right to change this policy at any time, so we suggest members check this page periodically for possible changes. The continued use of our services following the posting of changes to these terms will mean you accept those changes.