Bonuses and Promos Terms and Conditions
How Casino Bonuses WorkIn order to understand how our casino bonuses and offers work, we have compiled a short listof certain words and terms that you need to familiarize yourself with before starting toplay for real money.Here is a brief look at these terms and their respective meanings as per the casino bonusesand offers at Bigspin
- Bonus Balance: This refers to any bonus winnings that haven’t metwagering requirements on our site and bonus money received in your account.
- Cash Balance: This is any balance that is available on your account forimmediate withdrawal by the player and/or user. The cash balance usually consists ofaccumulated winnings, deposited funds and bonus money that haven’t met wageringrequirements on our site.
- Total Balance: This is the sum total of the cash plus bonus balances inyour account.
- Wagering requirements: This refers to the amount of money a playerneeds to bet in order to release it for withdrawal and the total sum winnings into CashBalance.
Why are wagering requirements used?Every gaming site and online casino has a set of wagering requirements to help in theprevention of possible fraud cases and abuse of bonuses. Without these requirements, anyonecould end up requesting for payments or even get a bonus without playing,and that beats the necessity, logic and fundamentals of running online casinos and gamingsites.
Our Standard Promotions
- Upon creating a real money account on our site, you will receive a 200% first-depositbonus, which allows your first bankroll at Bigspin to increase up to $1000.
- Wagering Requirements: You must risk forty (40) times the bonus amount plus one time the deposit amount. For example: Make a $200 deposit and receive a $400 bonus. 400 X 40 = $16,000 + 200 = $16,200.
Enjoying Free Spin Bonus
- Free spin bonuses are exclusively rewarded for Slot players.
- No deposits are required to get the free spins, unless stated otherwise.
- Any money won when using the free spins will be credited to your account as bonus money(usually thirty times wagering requirement).
Enjoying No-deposit Bonus
- No-deposit bonus money can be used with all casino games, unless stated otherwise.
- The wagering requirement for the no-deposit bonus money is forty (40) times the amountyou have received.
- Only a max of $100 from no deposit bonuses may be withdrawn, any amount that exceedsthis will be lost once a withdrawal is requested.
Enjoying Tournament Winnings and Bonuses
- Cash won when playing in tournaments will be credited to your account as bonus money,unless stated otherwise.
- The wagering requirement for the tournament winnings and bonuses is also 40 times thethe amount you have received.
Bonuses Terms and ConditionGiven that our promos are usually unique, you don’t need to add any promotion code whenmaking your first and subsequent deposits. Instead, just make the deposit and our systemwill ensure that any relevant rollover requirements are taken care of basedon the following terms:
- All bonuses, special offers and promotions are subject to specific terms and conditionson the site, and any additional bonus that is credited to a player must be used inaccordance with these terms. Bigspin reserves the right to modify or removeany bonus, special offer and/or promotion at any given time, including any terms andconditions that rule over these promos.
- If we find any reason to believe that a player is abusing or attempting to abuse anybonus, Bigspin reserves the right to withhold, cancel or prevent users from gettingthe bonus, special offer, or promotion in question. Bigspin also reservesthe right to rescind any related policy with respect to the player in question, or evengo as far as closing/blocking the player’s access to his/her account.
- The minimum amount of deposit money required for eligibility to any bonus is $100,unless stated otherwise.
- Players using proxies or virtual private networks (VPNs) to participate in jackpots,tournaments and games that they would have otherwise not been able to take part in willbe considered to have breached our Terms and Conditions. And as a result, Bigspinreserves the right to withhold or cancel all deposits and/or winnings for the player inquestion.
- Similarly, if you reside in a country where real money casino action is not allowed, yetyou participate in jackpots and other promos that you would have otherwise not been ableto take part in; Bigspin reserves the right to withhold or cancelall your deposits and/or winnings.
- All Real Money Players are strictly entitled to One (1) welcome bonus. Players who maketheir first deposit, yet they already have/had another account with us, will not beentitled to receive an additional welcome bonus, unless decided otherwise bythe company.
- All players are allowed to participate in a given promotion just once. The onlyexception here is for periodic promotions that occur repeatedly after a specifiedduration (weekly, monthly, bi-annually etc).
- Bigspin reserves the right to void any multiple bonus requests received from the sameaccount, device, IP address or household. If we detect such requests and participations,Bigspin may block the player(s) from being eligible to take partin bonus/promotion events in the future. Furthermore, any funds on the account(s) in questionmaybe frozen by us.
- Each player is allowed to have a single account with Bigspin, which also means thateach offer in the company is limited to one per person. For clarification purposes,kindly take note that this clause means that you are entitled to one offer perhousehold address, email address, IP address, telephone number and payment method (i.e.debit or credit card). This rule further means that accounts on shared computers (athome or workplaces) will also be treated as being a single account with permissionto access any offer just once. Bigspin reserves the right to withdraw the availabilityof any offer or all offers at any time, be it to one player or group of players, at thecompany’s sole and absolute discretion.
- Bigspin reserves the right to use and publish any player names on its website, socialmedia pages and/or other affiliated pages in any announcements regarding big wins (likejackpots).
- Bigspin’s fraud and security department reserves the right to use the followinginformation in the bid to verify a user’s identity: user name, e-mail address, mailingaddress, IP address, computer address, credit/debit card number and any othertype of identification deemed necessary by the company.
- All bonuses and promotions issued by us, along with any possible bonus winnings fromthose promos, cannot be paid out unless the wagering requirements are met by the player.
- The wagering requirement on all bonus money earned from all bonus incentives andcompetition winnings issued to players is forty times (40) on all games plus one (1)time the deposit amount, unless stated otherwise. Duly note that any wagers placed LiveCasino Games,All Video Poker games and Variations, Paigow, Hi-Lo, Red Dog, Roulette (all variations),Craps, Ride’m Poker, Oasis Poker, Caribbean Poker, Baccarat, 3 Card Rummy, Top CardTrumps,Triple Edge Poker, Poker 3, Keno (all variations), Predictor, Scratchers and VirtualRacebook 3D does not fulfill players’ obligations towards wagering requirements.Additionally, any bets placed on opposing even money bets, such as all side bets onroulette and red/black, will not be counted towards the fulfillment of the bonus wagerrequirements.
- All bonuses and offers available in our site are intended for recreational players, sothe company may use its discretion to limit the eligibility of players to participate inpart or all of the certain promotions.
- Cash won when playing in tournaments will be credited to the player’s account as a bonusmoney and will therefore be subject to the company’s standard forty times (40) on allgames, unless stated otherwise.
- Any attempt to get additional benefits or abuse bonuses or promos at Bigspin willresult in the suspension and/or termination of the player’s account.
- If a player decides to withdraw money from his account before meeting the requirements;any bonus money received, including any winnings, will be forfeited returned toBigspin.
- Players eligible for a bonus or bonuses will receive emails/SMS from the companyregarding these bonuses. Most of these bonuses are usually valid for a specific period,so players are reminded to check their emails for offer details and T’s & C’sin a timely manner. Only the recipient(s) of these emails or text messages areconsidered eligible for the specific bonus/promos in question.
- If we decide that you are not eligible for a specific bonus/promotion/offer due to onereason or another, Bigspin reserves the right to exclude you from that bonus programwithout having to provide you with any further explanations or reasons.
- All bonus money (including bonus money won from playing in tournaments) expires 90 daysafter the money has been credited to your account. Kindly note that, if the wageringrequirements for that bonus money have not been met within the 90 days, thebonus amount that has not yet been cleared as per the terms and conditions will besubtracted from your account balance.
- Unless stated otherwise, all Bigspin promotions automatically expire after 15 days.
- Bigspin reserves the right to modify, cancel, and/or withdraw any promotion at anygiven time without prior notice.
- Bigspin reserves the right to withdraw any bonus and any possible bonus winnings ifany of the company’s terms and conditions are breached. Kindly take note that Playerswill be additionally responsible for any costs incurred as a result of breachingthe terms and conditions.
- Bigspin reserves the right to seize funds held in any account to recoup for anypossible losses incurred as a result of breaching the terms and conditions.
- Bigspin reserves the right to revoke and/or cancel bonuses that may have been obtainedthrough the abuse or misuse of the company’s services.
- Any player can exclude himself/herself from receiving Bigspin’s promotions at any timeby submitting a request on the same to our customer at support@Bigspincasino.com. Note that this actioncan be undone atany time by simply contacting our customer service once again on the specified email.
- Each player’s account is made up of both cash and bonus balances. If you place a bet ona casino game using a No-Deposit bonus and win the wager, you will receive up to a maximumof $100 in winnings (depending on your account’s preferred currency). Inthe event that your winnings exceed $100, you will only be able to withdraw $100 asper our terms and conditions. This limitation also applies to a few of our other offerslike the verified progressive jackpot winnings that are derived from No-Depositbonus funds.
- Only bets with Available funds effectively increase the size of jackpot prizes. Theavailable jackpot prizes do not increase from wagers made with free spins, bonus fundsor other free plays.
- If we find reasons to believe that a player has been misusing our bonuses or hasexecuted any other unfair advantage action in bad faith; then Bigspin reserves theright to block, terminate the account(s) in question, and/or forfeit any obligationsto refund any available balance to the player.
- If we find reasons to believe that one or more accounts are colluding for an unfairadvantage, then Bigspin reserves the right to block, terminate the account(s) inquestion, and/or withhold any funds available in the account, including the initialdeposit and/or winnings.
- If you reside in a country where real money casino action is not allowed, yet youparticipate in jackpots and other promos that you would have otherwise not been able totake part in; Bigspin reserves the right to retain or withhold all your winningsand deposits.
- No minimal risk wagering options, like betting red and black, are considered ascontributing towards any part of a promotion, including the accumulation of any pointsor any bonus wagering requirements. Players who are believed to be using minimal riskwagering techniques to redeem cash prizes and/or bonuses run the risk of having theircash prizes, bonuses and any subsequent winnings voided by Bigspin.
- Re-Deposit Bonus Qualification: Players Who Meet The Following Qualifyfor a Re-deposit Bonus (player must meet all requirements to qualify). If player hastaken any withdrawal in the last 15 days, the re-deposit bonus only applies to the amountexceedingthe cumulative withdrawn amount during the last 15 days; If any pattern of “recycling”,“churning” (def. ‘money being withdrawn and redeposit in effort to accrue or profit frombonuses’) or “bonus arbitrage” (def. ‘accounts being managed in an effort to accrue orprofit from bonuses’) is detected, all bonuses and all winnings from said bonuses willbe removed from the account without notice.
- General Terms and Conditions of Bigspin duly apply to all the bonuses and promotionsoffered on the Website.
“Irregular Play” Bonus Terms and ConditionsBigspin also reserves the right to restrict specific types of bets from contributing towagering requirements and to withhold all winnings and/or stop any withdrawals for IrregularPlay. In this case, Irregular Play refers–but isn’t limited–toanyone or more of the following five types of casino play actions:1) Decreasing the amount of money you wager by 50% or more after a win while yourbonus is still active.Example: Betting $100 on a game, winning the bet, and then reducing the stake amount to $50or less on the subsequent games.This wagering behavior isn’t consistent to be in line with the behavior of recreationalplayers, and is therefore considered as an act of “Bonus Fishing” otherwise known as“Professional Bonus Play.’ This action gives undue advantage to the player, wherethe betting pattern seeks to cheat the system into clearing a bonus wagering requirement andabusing a bonus.2) Wagering more than 25% of your entire bankroll on a single game while the bonusis still active IF your account balance is over 100 units.Example: If your balance is $500 and you wager $250 on a single game with the aim of meetinga bonus wagering requirement.This wagering behavior isn’t consistent to be in line with the behavior of recreationalplayers, and is therefore considered as an act of “Bonus Fishing” otherwise known as“Professional Bonus Play.’ This action gives undue advantage to the player, wherethe betting pattern seeks to cheat the system into clearing a bonus wagering requirement andabusing a bonus.3) Dramatic, often extreme, changes in your betting actions while a bonus is stillactive.Example: After wagering and winning with a bonus on bet types (like low-risk bets such asred/black wagers) that don’t contribute to the bonus wagering requirement, the playerswitches into placing a variety of bet types that suddenly contribute to thebonus wagering requirement.This wagering behavior isn’t consistent to be in line with the behavior of recreationalplayers, and is therefore considered as an act of “Bonus Fishing” otherwise known as“Professional Bonus Play.’ This action gives undue advantage to the player, wherethe betting pattern seeks to cheat the system into clearing a bonus wagering requirement andabusing a bonus.4) Moving from wagering types that have a low-weighted wagering requirement (mostly25% or less) to bets that have a high-weighted requirement.Example: Placing a bet on a game that has a weighting of 25% or less, and then moving youroriginal stake plus winnings to a bet type that contributes at a faster and high-weightedrate towards the wagering requirement.This wagering behavior isn’t consistent to be in line with the behavior of recreationalplayers, and is therefore considered as an act of “Bonus Fishing” otherwise known as“Professional Bonus Play.’ This action gives undue advantage to the player, wherethe betting pattern seeks to cheat the system into clearing a bonus wagering requirement andabusing a bonus.5) Placing Low-risk Roulette bets: Entails a bet spread combination on Roulettegames that generally cover 25 or more (67%) of the 37 unique number spots on thetable.Example: Placing low-risk bets that enable you to cover 25 of the 37 possible outcomes on theroulette table.To avoid punishment for this action (especially if you did it unknowingly), a player mayrequest the company to remove the resulting bonus from his/her account. You should, however,note that this removal may include any winnings obtained from such abonus.PromotionsThe following terms and conditions apply to all the promotions offered at Bigspin. Pleaseremember to read our general terms and conditions on top of these specific T’s and C’s forpromotions.
- Promotions are designed for real money players who are looking to continue their playand membership at our online casino. Bigspin reserves the right to limit or even blockplayers or player groups that are suspected to abuse the promotions orthat have a previous record of engaging in abuse or fraudulent behavior with regards tothe promotions. Any winnings obtained from such abuse will be voided and/or withheld bythe company.
- Unless stated otherwise, most promotions can only be used once per player, e-mailaddress, household address or IP address. Bigspin reserves the right to enforce orimplement further limits to accounts that have violated this rule, including sharedcomputers like in university campuses, public libraries and workplaces, etc. In addition,if a player claims a promo or bonus that is not entitled to him/her, Bigspin reservesthe right to forfeit all winnings obtained from that action, thoughthe original deposit may be returned to the player.
- Promos cannot be used in conjunction with any other offers on the Website. In addition,all promotional offers are only available for use by the player to whom the offer wasissued to. If a customer requests a bonus while having a pending balance orwithdrawal, and without previous authorization, all the winnings will be forfeited andall the successive deposits will be returned to the player.
- Once accepted, all bonuses are deemed non-withdrawable. If a player wins a wager, thewinnings will be paid into the real account balance in real cash.
- All bonuses must be used within 60 days after being credited to the account. If notused within the specified duration, they may be removed from the account.
- Unless stated otherwise, the wagering requirement for all promotions and relatedincentives is forty times (40) on all games plus one (1) time the deposit amount.
- Bigspin will only ship, send or mail winnings to the registered address destination orrequested address, irrespective of the player’s location or country of residence. If wecannot deliver the player’s winnings due to any circumstances, Bigspinreserves the right to offer winners an alternative prize or bonus of similar value(including a monetary consideration).
- All decisions made by Bigspin are final and the company reserves the right to alterpromotional terms and conditions at any time without prior notice.
- All Players must be aged 21 years and above to enter any promotional competitions. Anypromotional winnings obtained by players under the age of 21 years will be declaredvoid.
- Winners of our promotional events understand and agree that their first name and countryof residence may be used in any publicity material released or published by Bigspin.